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Furniture Shipping and Deliveries


Your Order

When the order is placed email confirmation is automatically sent to email address specified on the order. Once all the information on the order is confirmed it will be processed. We will send you another email stating that your order has been processed. All orders are usually processed within the same or next business day. If for any reason product purchased happens to be out of stock, your card will not be charged unless you request to wait for that product. In such case you will be notified right away before order is processed.


Shipping and Delivery

Most products are in stock and ship within 3 business days. It usually takes about 2 weeks to receive your furniture and about a week or sooner if you are in NY and NJ areas. We will contact you by phone to schedule appointment at least few days prior to delivery. To find out status of your order please contact us. We offer free shipping nationwide to 48 continental United States.

Furniture assembly is Free in NY, NJ, PA, DE, CT, MD, DC, OH, IN, IL, WI, MI, DT, RI, VA, WV, MA. It's also Free in some areas of FL, SC, NC, TN, KY and GA. 

Furniture assembly is not available in CA, WA, OR, NV, AZ, UT, ID, MT, WY, CO, NM, TX, OK, KS, NE, SD, ND, MN, IA, MO, AR, LA, MS, AL. 

Furniture assembly is available in CA around Los Angeles area.

In case if Furniture Assembly is not included, we can still bring your furniture inside your house, garage or apartment building as long as there's a big enough elevator. Please contact us and let us know if you need Inside Home delivery before your order ships otherwise there would be curbside delivery.


Rare Damages

All furniture is checked for damages before it leaves our warehouse. All deliveries performed by professional staff that knows how to treat furniture. We do everything possible to prevent damages. If any sing of damage is shown on the box or the packaging of furniture, let us know right away. Email pictures of the box or the damage and we will take care of the issue at no cost. We accept all major credit cards and use and PayPal to process your card information. All your info is 100% secure and only used to process order. United Furniture Group does not share any customer information with anyone.


Furniture Orders, Shipping and Deliveries