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Shipping, Delivery and Assembly

 

Shipping, Delivery and Assembly

Most products are in stock and ship within 3 business days. It usually takes about 2 weeks to receive your furniture and about a week or sooner if you are in NY and NJ areas. We will contact you by phone to schedule an appointment at least a few days prior to delivery. To find out the status of your order please contact us. We offer free shipping nationwide to 48 continental United States.

 

Furniture assembly is Free in NY, NJ, PA, DE, CT, MD, DC, RI, VA, FL, NC, SC, WI, OH, NE, MO, MI, KS, IN, IL 

 

In case if Furniture Assembly is not included, we can still bring your furniture inside your home, garage, or apartment building if there's a big enough elevator. Please contact us and let us know if you need Inside Home delivery before your order ships otherwise it would be a curbside delivery. Furniture assembly includes placement in a room of your choice, unpacking, and providing whatever assembly is necessary for a product that you purchased. Our delivery team will not be able to hang anything on the walls of your home such as mirrors for example. We prefer to provide free furniture assembly whenever possible. If we do not provide a furniture assembly in your state, we can still bring your furniture inside your home, free of charge.

 

Rare Damages

All furniture is checked for damages before it leaves our warehouse. All deliveries are performed by professional staff that knows how to treat furniture. We do everything possible to prevent damage. If any sign of damage is shown on the box or the packaging of furniture, let us know right away. Email pictures of the box or the damage and we will take care of the issue at no cost. We accept all major credit cards and use Authorize.net or PayPal to process your card information. All your info is 100% secure and only used to process orders. United Furniture Group does not share any customer information with anyone.

 

Furniture Orders, Shipping and Deliveries